Key Contacts and Technical Support


SchoolMessenger Technical Assistance

24-Hour Hotline:
800-920-3897
support@schoolmessenger.com

District SchoolMessenger Liaison:
Maria Shaw
Administrative Assistant - Communications
Tel: 619-725-5578 (Communications Office Direct Phone)
 
Jennifer Cornelius Rodriguez (Secondary contact)
Communications Specialist
San Diego Unified Communications Department
Tel: 619-725-5598
jcornelius@sandi.net
 

District Translation Services Division
(one week notice required for SchoolMessenger assistance)
Ana Morales, Supervisor
Tel: 858-496-8366
amorales@sandi.net

IT Support – PowerSchool
Schools should contact their PowerSchool power user. PowerSchool power users can access additional support by contacting their on-site support representative for general questions, or the I.T. Help Desk for repair issues at 619-209-4357.

IT Support – PeopleSoft
Employees should refer to PeopleSoft Job Aids or contact the I.T. Help Desk at 619-209-4357 for technical support. Employees should contact mshaw@sandi.net in the Communications Department for issues regarding access to SchoolMessenger.