9/12 Make sure your Student Amplification Systems are working properly - replacing Lightspeed batteries

Principals and Vice Principals,

Questions have arisen around providing replacement Lightspeed batteries for amplification systems at various school sites in the district. Sites should be aware that the batteries need to be changed, who to contact, and how to go about changing them. These systems are often listed in IEP’s, 504 Plans, and are also important for English Language Learners. Each classroom requires batteries for the transmitter, amplifier and 2 microphones (4 batteries total). They are rechargeable for approximately a one year life span.

When the audio system doesn’t work as anticipated, sites should follow the suggestions/troubleshooting recommendations listed below.  If these do not prove successful, the site should place a work order request with PPO Services:

1.        Suggestions/Troubleshooting

a.       Before the start of school, a designee from your school site should replace all of the batteries in each class (if this is done yearly, it eliminates many of the issues), charge the mics and check if they work. Along with the batteries, the toggles in the back of the receiver should be moved up and down and dusted off. Having systems on a quarterly cleaning schedule eliminates the need for many fix-it tickets with PPO Services.

b.      Teachers should only put the microphone in the charger cradle at the end of the day.

c.       Turn off microphones to charge, make sure they are properly placed in the cradle charger, and ensure the charger cords are all plugged in. View the color of the indicator light on the microphone. A “BLUE” light  is a good indication of a charged battery.  However if the light is “RED” or turns red soon after using it, then that is a sign that the battery is weak and needs to be replaced. If the light on the microphone will not come on, replace the batteries. Check all connections. If the light on the microphone is on, but it’s still not working, check the receiver (equalizer) by turning it around and wiggling the 8 sliders on the back.

d.      Low or older batteries are the most common issue. It is highly recommended that batteries in each microphone be replaced yearly otherwise the microphones will not get a full charge that will last the entire day. These microphones require a high-capacity NiMH rechargeable battery. Sites can purchase these specific additional batteries by visiting the district’s pricelist and looking under the audio/video link: http://sandi.net/pricelist.

2.        Contact Physical Plant Operations if the microphone system is still not working properly. Submit a work request using the following link: pposervices.sandi.net. If you need more information about reaching PPO Services or submitting a work request, visit the staff portal via the district website and click on the “Departments” tab. Let them know you have a student in your classroom with an IEP due to a bilateral hearing loss and they will put the request at the top of their priority list.