Contact Us


Phone: 619-209-HELP (4357)    

PLEASE LISTEN AS OUR PHONE OPTIONS HAVE CHANGED

Hours: Monday through Friday, 7:00 AM to 5:00 PM

When you call us, please have the following information ready: 

  • Your Employee ID,Phone Number, and your extension (If calling for, or about a student, have the student's full name and ID)

  • For hardware issues, have the Model, Type, Serial Number or C-tag number, Room Number or Location of the equipment, cart slot number (if applicable).

  • For login or password issues, please be at your computer.

  • Your case #, if you are calling about an existing ticket. 

HELP DESK STAFF:

  • Chum Chaydy
  • Pedro Escalante
  • Shirley Love
  • Crystal Peña
  • Kelvin Testado (Help Desk Lead)
  • Sandra Vasquez
  • Stevan White (Help Desk Supervisor)

Click here to submit your Help Desk suggestions or feedback.