Remedy

Problem Identification/Ticket Initiation

The IT department uses Remedy, a Problem Identification/Ticket Tracking System, to document all issues related to IT. To initiate a Remedy Ticket you may contact the IT Help Desk at 619-725-7500 to report your technology problem.

If you would like to become a designated Remedy Web Submitter for your school site or department, you may fill out an application here.