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Read & Learn

E-Learning
Learn how to use Encore by viewing web-based content on demand. Also see handbooks, job aids, or search the knowledgebase.

Encounter Tracker

Introduction - Logging In & Updating Caseloads

We start from the beginning - learn to log into ET and Create & Update Caseloads.

Specifications: Flash tutorial, 4 minutes, 3.5 MB

Thumbnail of the E.T. Login Tutorial.

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Creating Service Tickets

Learn how to create service tickets for assessments and IEP services.

Specifications: Flash tutorial, 6 minutes, 6 MB

Thumbnail for the Service Ticket creation tutorial.

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Entering Assessment Encounters

Learn to enter required and optional information on encounters for assessments.

Specifications: Flash tutorial, 4 1/2 minutes, 4 MB

Thumbnail of E.T. Assessment Tutorial.

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Entering IEP Services Encounters

Learn to enter encounters for IEP services, including determining required and optional fields.

Specifications: Flash tutorial, 5 minutes, 4.5 MB

Thumbnail for IEP Services tutorial.

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Approving and Printing Service Tickets

Learn to approve and print service tickets that are required monthly.

Specifications: Flash, 5 minutes, 4.7 MB

Thumbnail for the Approving and Printing Service Tickets tutorial.

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