Encore OnSite Support has Moved!
10/15/2008 - 08:21
The Encore OnSite Support team has moved! Brunetta, Darlene and Josie are now located at the Education Center and can be reached at the following phone numbers -- email addresses remain the same:
Brunetta Dandridge-Thomas: 619.725.7502, bdandridge-thomas@sandi.net
Darlene Sapienza: 619.725.7574, dsapienza@sandi.net
Josie Moya: 619.725.7508, jmoya@sandi.net
Batch Print workaround
10/13/2008 - 08:49
It has been reported by some that the 'Print' window during batch printing does not consistently display for all events. Using the Ctrl + P keys on the keyboard (PCs) simultaneously brings the print window to the front. Another option that has worked for some is minimizing all windows, with windows minimized, the print window appears.
For those using Macintosh computers, the Command/Apple + P keys brings up the print window.
Should you have any questions or concerns, please contact your Encore Support staff member.
VT Procedures Review
10/09/2008 - 15:08
See attached flyer for upcoming trainings. These trainings will review the revised "Developmental Vision Assessment / Vision Therapy" procedures.
Vision Therapy Trainings Announcement
SAI Information
09/16/2008 - 16:33
See attached information regarding Specialized Academic Instruction.
SAI Power Point Presentation
Planning for Individual Students
New Service Descriptors
08/29/2008 - 12:32
Background:
With the switch in terminology from specific special education service descriptors to "Specialized Academic Instruction" some providers have found that their names are not appearing on the dropdown lists when "Updating Provider Service Details"
(job aid - Updating Provider Services).
Issue:
This is a known issue when an older service is not listed for a specific provider. We are working to add these services to providers when they are not already listed.
Resolution:
Please be patient if you donšt see your name in the drop down list for an IEP Component Detail. There is no need to call your Encore On-Site Support person. The nightly interface from PeopleSoft should take care of this issue. If your name IS available to add to your student's service, please go ahead and do so now. Remember to update your caseload and case manager flags as well.
Communication:
Look for an update to this list as soon as the issue has been resolved.
Welcome Back
08/27/2008 - 12:41
Welcome back to the 2008-2009 School Year!
Due to the shifts in student enrollments and teacher assignments over the summer break, the CASE MANAGER flag for students was removed from caseloads. This DID NOT affect the listing for your caseload itself. For each student that you case manage, please follow the directions on the job aid on the Encore Support page at http://www.sandi.net/dwa/encore/readandlearn/jobaids/index.asp
The specific job aid for adding yourself as a Case Manager can be found by clicking http://www.sandi.net/dwa/encore/readandlearn/jobaids/Caseload_Job_Aid.pdf
CASE MANAGER, CASELOAD, and PROVIDER are three DIFFERENT concepts in Encore.
If you are providing a specific service for a student NEW TO YOU, please remember to update the Provider screen in Encore as well. This job aid can be found by clicking http://www.sandi.net/encore/readandlearn/jobaids/Provider%20Clone4.pdf
Remember: if you need Encore access to a different school location this year, please contact your Encore On-Site Support personnel. The list of school assignments for this year can be found at:
http://www.sandi.net/encore/aboutus/ITOSS_Assignmts_0809.pdf
Encore Upgrade Complete
08/19/2008 - 13:01
The upgrade to Encore is complete! The following are some changes and updates you will notice:
* IEP p.1 and Interim Placements - Specialized Academic Instruction service choices have been added to drop downs. Select SAI, if applicable, on new IEPs. The first service line continues to indicate a student's primary service. Resource Specialist, PACE, Non-Severe, etc. are no longer available as options.
* IEP p.1 and Interim Placements - Environment has been updated to display specific service environments.
* IEP p.1 and Interim Placements - Specialized Academic Instruction (SAI) may be entered on multiple lines, as long as the environment where the services are delivered are not the same.
* IEP p.1 and Interim Placements - Percent calculation - please enter the number of hours in the general education environment to calculate the percentage of time the student is in general education.
* Signature Page - Primary Service Options is now 'Least Restrictive Environments CONSIDERED'. The choices in the drop down display environment information. The least restrictive environment RECOMMENDED is the environment on IEP page 1 as the district's offer of a free and appropriate public education (FAPE).
* Special Factors p.3 - new CMA and CST assessment choices. Please be sure to select any and all subtests that apply.
* Meeting Notice dates contain date constraints. Entries must be three months before and after the current date. This information will be REQUIRED in order to complete the IEP and lock it.
Additional information:
If there is an unlocked event, data may need to be re-entered Please be careful to select the NEW appropriate service descriptions if you are cloning a previous IEP.
As with any upgrade, Encore may need to re-establish links. If you experience unusual behavior, please repeat your action a second time. It may take a second or two to work through forms the first time.
Should you have any questions or concerns, please contact your Encore On-Site Support staff.
Welcome back!
Encore Support Team
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