We encourage families and staff to resolve problems collaboratively. Teamwork, and getting conflicts resolved in a timely manner, is very important to your child's education. Should you have a problem at your child's school, follow the steps outlined here.
It is very important to include your child's teacher in this process and document all contacts you have with personnel.
Step 1: Always start with the person with whom you have a concern.
Step 2: If the problem or conflict is unresolved, it is essential that the school principal be included in the process of resolving your concern.
Step 3: If the issue cannot be resolved at the school site with the principal, you may address your concern or conflict with the Quality Assurance Office at firstname.lastname@example.org or 619-725-7211.